Overview

Our Refund Policy is valid for 30 days. If 30 days have passed since your payment, unfortunately, we cannot offer you a refund. To be eligible for a refund, the services or items associated must remain unused and in the original condition they were provided.

Refunds Process

Once your request for a refund is received and reviewed, we will notify you via email regarding the approval or rejection of your refund. If approved, the refund will be processed, and the amount will be credited to your original payment method within 7-10 business days.

Delayed or Missing Refunds

If you have not received a refund yet, follow these steps:

• Check your bank account or payment provider again
• Contact your credit card company or payment provider to confirm whether the refund has been posted
• Contact your bank, as processing times may vary

If you have followed these steps and still have not received your refund, please reach out to us at accounts@pnet.co.in

Non-Refundable Items

Unfortunately, certain items, such as promotional or discounted services, are non-refundable.

Refund Process for Services

For subscription services, refund requests will only be entertained for unused periods or if a service was not delivered as promised. Contact our support team to initiate a review of your case.

Important Notes

• Ensure all items are returned in their original packaging and in unused condition to qualify for a refund or exchange
• Refunds or exchanges may vary based on your location and the nature of the request
• For further questions or assistance, please contact us at accounts@pnet.co.in